速報APP / 商業 / Service Desk System

Service Desk System

價格:免費

更新日期:2017-08-18

檔案大小:9 MB

目前版本:1.1

版本需求:需要 iOS 9.0 或以上版本。與 iPhone、iPad Wi-Fi (第 3 代)、iPad(第三代)Wi-Fi + 行動網路、iPad Wi-Fi (第 4 代)、iPad(第四代)Wi-Fi + 行動網路、iPad mini Wi-Fi、iPad mini Wi-Fi + Cellular、iPad Air、iPad Air Wi-Fi + Cellular、iPad mini 2、iPad mini 2 Wi-Fi + Cellular、iPad Air 2、iPad Air 2 Wi-Fi + Cellular、iPad mini 3、iPad mini 3 Wi-Fi + Cellular、iPad mini 4、iPad mini 4 Wi-Fi + Cellular、12.9 吋 iPad Pro、12.9 吋 iPad Pro Wi-Fi + Cellular、iPad Pro(9.7 吋)、iPad Pro(9.7 吋)Wi-Fi + 行動網路、iPad (第 5 代)、iPad(第五代)Wi-Fi + 行動網路、iPad Pro(12.9 吋)(第二代)、iPad Pro(12.9 吋)(第二代)Wi-Fi + 行動網路、iPad Pro(10.5 吋)、iPad Pro(10.5 吋)Wi-Fi + 行動網路、iPad (第六代)、iPad Wi-Fi + Cellular(第六代)、iPad Pro(11 吋)、iPad Pro(11 吋) Wi-Fi + 行動網路、iPad Pro(12.9 吋)、iPad Pro(12.9 吋)Wi-Fi + 行動網路、iPad mini(第 5 代)、iPad mini(第 5 代)Wi-Fi + 行動網路、iPad Air(第 3 代)、iPad Air(第 3 代)Wi-Fi + 行動網路 及 iPod touch 相容。

支援語言:英語

Service Desk System(圖1)-速報App

Support Desk System (SDS) Mobile App help client to generate ticket for their query, new requirement and clarification for Product provided by bphoenix business solutions. Service Desk System App is for Client, Admin and Engineer to manage tickets. Service Desk System provides real-time synchronization of ticket.

Service Desk System offers mobile access for your Technicians/Engineers to access the tickets of the Customer Issues .This Android App ensures that your technicians carry your Software with them and service the end users faster and better.

Requester can also Add, View, Re-Open and Reply for the Tickets.

App Features:

Service Desk System(圖2)-速報App

* Create, Update, View the Status of Tickets generated.

* Add Image,Video,Audio &File as attachments to the tickets.

* it Reduce the time of typing the large text in Explaination box , it Provide Speech to text Facility to Speack Your Issue Directly in Description and Subject Box ,

* Filter requests based on Priority,Company,Engineer.

Service Desk System(圖3)-速報App

* Tag,Forword & Close requests .

* Resolve, Notify users and Close requests.

* Track time spent for resolve the problem.

* Add Remarks to the requests

Service Desk System(圖4)-速報App

* Search for requests by subject, request type, priority, requester name & status,Date.

* Reply and View Tag history and Ticket History

* Add & Reply requests with attachments .

Service Desk System(圖5)-速報App

支援平台:iPhone, iPad